Who we are
Healthmaxxing.org is a subscription web platform for appearance analysis reports, self-improvement guides, progress tracking, community discussion, and chat. In this policy, Healthmaxxing, we, us, and our mean Healthmaxxing.org and the related properties we operate.
We also own and operate iridology.shop, where we run our iridology chatbot and the Willow 1 Model, and moldyberry.com, where we sell paid e-books. If you use those sites, their checkout and product pages may collect billing and order information separately from Healthmaxxing.
Contact us at support@healthmaxxing.org.
Information we collect
Account and profile information
If you sign in, we may collect your email address, account id, display name, username, avatar, profile settings, verification status, role, and authentication session data.
Community content
Forum posts, replies, likes, bookmarks, chat messages, guide submissions, profile text, images you intentionally attach, and moderation records may be stored so the platform works.
Technical information
Our hosting, security, analytics, and backend providers may process IP address, approximate country or region, browser type, device information, pages visited, clicks, time spent, timestamps, error logs, and similar diagnostics. This helps us understand usage, keep the site secure, debug problems, and prevent abuse.
Basic reliability reports record only an error category and a broad app section, even when optional analytics is off. These reports do not include error messages, photos, account identifiers, full page addresses, or analytics cookies. Our hosting provider still processes the network request. Optional usage analytics remains controlled by your cookie preferences.
Payments
Subscription payments are handled by our payment provider. We may store your subscription status, plan, and confirmation timestamps so paid platform features unlock on your account, but we do not store full card numbers ourselves.
If you ask for a refund, we may keep the request, any documents you send, our decision, and related billing records. Refunds are not a standard part of the product. They are reviewed only for limited emergency cases under the Terms of Service.
How we use information
- To create and secure your account.
- To show profiles, forum posts, replies, chats, bookmarks, likes, insights, and notifications.
- To moderate spam, abuse, harassment, illegal content, and security threats.
- To improve performance, fix bugs, and understand whether features work.
- To respond to support requests and enforce our Terms of Service.
How we share information
We do not sell your personal information. We may share limited information with service providers that help us operate the site, including hosting, backend infrastructure, authentication, storage, analytics, payments, email, and security providers.
We may also disclose information if required by law, to protect users, to investigate abuse, to prevent fraud, or during a business transfer such as a merger, acquisition, or sale of assets.
Your choices
- You can choose not to create an account.
- You can edit profile information where the app provides controls.
- You can avoid posting private information in public forum areas.
- You can request account or data help by emailing support.
- You can use browser controls to clear cookies, local storage, and cached files.
Security and retention
We use reasonable technical and organizational measures to protect information, but no internet service is perfectly secure. We keep information for as long as needed to operate the service, comply with law, resolve disputes, enforce rules, and maintain security.
Age requirement
Healthmaxxing is for people 18 and older only.
Health and appearance sensitivity
Health, appearance, diet, and face-related information can be sensitive. Do not post private medical information, identification documents, private images, or anything you would not want others to see. Healthmaxxing is not a medical provider and does not provide diagnosis or treatment.
Changes
We may update this policy as the product changes. If changes are material, we will try to make them visible through the site or another reasonable method.